Refund & Return Policy

We care deeply about your satisfaction and the quality of your Healtheria experience.

Returns:
Due to the consumable nature of supplements, we are unable to accept returns of opened or used products. However, if you receive a damaged, defective, or incorrect item, we’ll happily replace it or issue a refund.

Eligibility for Refund or Replacement:

• Item must be unused, unopened, and in its original packaging.

• Request must be made within 14 days of delivery.

• Proof of purchase and clear photos of the issue must be provided.

How to Request a Refund:
Please email info@saincbiotech.com with your order number, issue details, and product images. Our team will respond within 2-3 working days.

Refund Processing:
Once approved, refunds will be credited to your original payment method within 5-7 working days.

We take your trust seriously and we’re committed to resolving any concerns quickly and fairly.